I was scared of adopting hearing aids, thinking they’d make me old and decrepit. Stuart gave me a hearing test, advised me to think about hearing aids, and then left me to get used to the idea. Six months later, I went back, and Stuart put me into a set for a 1-month free trial. I was a convert that first day and have worn them every waking hour since. No one notices them, my family and friends are thrilled that I can take part in group conversations again, and I’m pretty good even in noisy restaurants.
Stuart has been gently supportive throughout this process. His after-sale support is great – I can drop by at short notice and he’ll provide maintenance and advice. My brother in law, who bought his aids through a big box store, is still struggling to fully make them part of his life. The support Stuart offers is key to successful adoption of this technology.